Social Media Policy

Our Social Media Policy

This policy lists the social media channels that the Charities Regulator is currently making use of, what content you can expect on each of them, and how we interact with members of the public on these platforms.

Our use of social media platforms is intended as a method of engaging directly with the public; and is not intended, for example, as a means of contacting the Chief Executive of the Charities Regulator directly or for submitting press queries. 

The Charities Regulator is not responsible, or liable for, and does not endorse the privacy practices of any linked websites.  Your use of social media websites is at your own risk.  The Charities Regulator assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from these websites.

Abusive or spam posts may result in followers being blocked and reported directly to the social media platform provider where the post is posted.

The four social media accounts for the Charities Regulator are Twitter, LinkedIn, YouTube and Facebook.


Staffing and origin of tweets

The @Charities_Reg account is managed by the Charities Regulator's Communications and Stakeholder Engagement Team. 


If you follow @Charities_Reg, you can expect our tweets to include:

  • Press releases and statements from us
  • Important updates from us and alerts about new content on our website
  • Photos and videos from events, related engagements and activities of our work
  • Live tweeting from events
  • Other content as deemed appropriate

Following and Retweets

If we follow another Twitter account, it does not imply an endorsement of any kind.  Likewise, content retweeted by @Charities_Reg does not imply any endorsement of the message tweeted or the individual or organisation who tweeted it.  If you follow our account, we will not automatically follow you back.

@Messages and Direct Messages

We welcome feedback from our followers.  However, we may not reply individually to all messages we receive via Twitter.  The best means of communicating queries to the Charities Regulator is via our 'Contact Us' page.


Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.


Staffing and origin of posts

Content on our LinkedIn account is posted by staff of the Communications and Stakeholder Engagement Team of the Charities Regulator.


Staffing and origin of posts

Our YouTube account is managed by the Charities Regulator’s Communications and Stakeholder Engagement Team.  Content will always be posted by staff of this team.


If you visit our YouTube page, you can expect our videos to include:

  • Guidance relating to charities
  • Information campaigns and features
  • Other content as deemed appropriate

Comments on YouTube page and moderation policy

Comments are disabled on the Charities Regulator's YouTube page. 


Our Facebook account is managed by the Charities Regulator’s Communications and Stakeholder Engagement Team.

If you have any questions about this social media policy, please contact our Press Office at